Secure Access service request form

Before completing this form please read the guidance on the Secure Access help section. We aim to fulfil all requests in 5 working days. If you haven’t received a response in that time, please check your spam folder before submitting a further request.

If your query is about:

* denotes mandatory field

1. Details about your request

What is your request about? *
What is your request about?
Which service are you unable to find? *
Which service are you unable to find?
What type of email did you receive? *
What type of email did you receive?

Please reset your login details at forgotten password or username

For new accounts, please ask the approver in your school to create an account for you. The headteacher will be able to tell you who your school’s approver is.

2. Organisation details

Are you a: *
Are you a:
Please enter the 6 digit URN for your institution. This will present you with the name of your school and your local authority. Please check that these details are correct before submitting your request.

If you do not know your URN you can find it on the Edubase website.*

Please enter the 6 digit URN for the lead academy in your trust. You can find your URN on the Edubase website.*

3. Your details


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